How to Submit a Case — Dental Lab Workflow
Workflow
New Account Setup
If you're a new doctor, you can easily open an account in two ways
If you’re a new doctor, you can easily open an account in two ways:
Complete the online account form.
Or
email sales@dentallab.com letting us know you’d like to open an accountCase Submission
Request a pickup or Send your STL files directly from any intraoral scanner
Traditional Cases
Request a pickup or a shipping label from our support team, download the Rx form, and send it with your case
Digital Cases
Send your STL files directly from any intraoral scanner or email them to digital@dentallab.com
Production
Every case goes through multiple stages of precision inspection to ensure accuracy, fit, and aesthetics
Accuracy, fit, and aesthetics
Every case goes through multiple stages of precision inspection to ensure accuracy, fit, and aesthetics.
Our technicians combine artistry with advanced CAD/CAM technology for consistent, reliable results.Delivery to Your Practice
Cases are securely packaged and delivered directly to your office
We support your practice at every stage
Pre-surgical planning with surgical guides
Provisional PMMAs for functional try-ins
CAD/CAM bar and clip design approval
Ongoing support through final restoration delivery
Digital Cases
Digital Submissions of Cases
Send your STL files directly from any intraoral scanner or email them to digital@dentallab.com
- iTero Code 60255
- digital@dentallab.com
- DEXIS
- digital@dentallab.com
- CS Connect (Carestream®)
- digital@dentallab.com
- MEDIT
- digital@dentallab.com
- HeronCloud
- digital@iprodentallab.com
- Intelliscan 3D (Shining 3D Dental)
- digital@dentallab.com
- DS Core® (Dentsply Sirona)
- digital@dentallab.com
- NeoConnect® (Neoss®)
- digital@dentallab.com
- CARES® Connect (Straumann®)
- digital@dentallab.com
- Owandy
- digital@dentallab.com
- AS Connect
- digital@dentallab.com
- 3DS Order Platform (Runyes)
- digital@dentallab.com
- 3Shape/TRIOS®
- digital@dentallab.com
- Ivoclar®
- digital@dentallab.com
- Dentsply Sirona
- RITE SMILE DENTAL LAB
We support your practice at every step
Submitting cases to our lab is simple and efficient. From digital scans to final delivery, our streamlined workflow ensures precision, reliability, and fast turnaround for every restoration
View Workflow- 01. Case Verification
- 02. Digital Design
- 03. Milling and Finishing
- 04. Quality Control & Delivery
Where to find us
Have a question or need help with a case? Our team is ready to assist you
Have a case to discuss?
Dentallab.com FAQ
Common questions about case turnaround times, billing, digital submissions, and how we partner with dental practices
Turnaround time ranges from 1 to 14 business days depending on the restoration type.
Yes. We accept digital impressions from most major intraoral scanners. Digital submissions help streamline the workflow, improve accuracy, and reduce turnaround times.
We provide a wide range of restorations including crowns, bridges, veneers, implant restorations, All-on-X solutions, dentures, and cosmetic restorations.
Cases can be submitted two ways. Send digital scans from any major intraoral scanner through your scanner's platform or directly to digital@dentallab.com. For physical cases, place a pickup request and we'll send our driver or arrange a UPS pickup at your practice.
Yes. We stand behind the quality of our work and offer a limited warranty on most restorations. Specific warranty terms may vary depending on the type of restoration and materials used.